Terms of Service

These Terms of Service (“Terms”) govern your use of QR Menu Link (qrmenulink.net), a digital QR menu platform (the “Service”). QR Menu Link is operated by Mehmet Akbulut, Istanbul, Türkiye (“we”, “us”). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy.

1. The Service

QR Menu Link is online software that lets restaurants, cafés and similar businesses create digital menus, publish them via QR codes, offer them in several languages, receive waiter calls and feedback, and view visit statistics. The Service is intended for businesses. Whoever registers confirms they are authorised to act on behalf of the business.

2. Your account

• You must provide accurate information when signing up and keep it up to date.
• You are responsible for keeping your password and account access secure. Actions taken through staff accounts are the account owner's responsibility.
• If you suspect unauthorised use of your account, tell us immediately at info@qrmenulink.net.
• You must be at least 18 years old to use the Service.

3. Free trial, subscription and payment

• Trial: new accounts can use all features of the selected plan free for 6 months. No credit card is required, and nothing is charged automatically when the trial ends.
• Paid period: to continue after the trial, choose a plan and billing cycle (monthly or yearly) in the panel and pay. Current prices are listed in the pricing section.
• Payment method: payment is made by bank transfer to the account shown in the panel. Your subscription is extended once we have verified the payment.
• Renewal: subscriptions do not renew automatically. If no new payment is made by the end of the period, the subscription ends.
• Price changes: we may change prices. Changes do not affect periods you have already paid for and apply from your next payment.
• Refunds: fees for paid periods that have already started are not refundable, except where the law requires otherwise. Erroneous or duplicate payments are refunded.

4. When a subscription ends

When a trial or paid period ends, your menus stay online for 7 more days so your guests aren't affected. After that, they are no longer shown to guests, and your QR codes lead to a “menu currently unavailable” page. Your account and data are not deleted. Once you pay, your menus go live again with the same QR codes. If you want your data deleted, just write to us.

5. Your content and responsibilities

• You are responsible for everything you publish in your menus, including item names, prices, descriptions, photos, allergen and ingredient information and promotions. Legal obligations such as price display, consumer and food regulations are the responsibility of your business.
• You confirm you have the right to use the photos, logos and texts you upload, and that they do not infringe anyone else's rights.
• You own your content. So we can provide the Service, you give us a non-exclusive, royalty-free licence to host, process, format, translate and display it in your menus while your account exists.
• You agree to use data received from your guests through service calls and feedback only to serve your business and in line with applicable law.

6. AI features

Features such as automatic translation, description writing, image generation and extracting a menu from a photo rely on AI services and may produce incorrect or incomplete results. You are responsible for checking the output before publishing, especially prices, item names, allergen information and translations. Reasonable fair-use limits may apply to these features.

7. Acceptable use

You must not use the Service to:

• publish unlawful, misleading, obscene or hateful content, or content that infringes the rights of others,
• run phishing, distribute malware or spam, or use QR codes to mislead people,
• try to bypass the Service's security, access other accounts without permission, overload the Service or scrape it with automated tools without permission,
• copy, reverse-engineer or resell the software, or use it to build a competing product.

8. Intellectual property

We own all elements of the Service, including the platform software, menu templates, designs, brand and logo. We grant you a personal, non-transferable, non-exclusive right to use the Service in line with these Terms while your subscription is active. Your QR codes and menu links depend on the Service.

9. Availability

We make reasonable efforts to keep the Service running without interruption or errors, but we do not guarantee a specific uptime. Temporary interruptions may occur because of maintenance, updates, failures at infrastructure providers or other causes beyond our control. We may improve, change or remove features. If we remove a core feature, we will announce it reasonably in advance.

10. Limitation of liability

The Service is provided “as is”. To the maximum extent permitted by law, we are not liable for indirect damages, loss of profit or revenue, loss of data, or damages caused by errors in your menu content. In any case, our total liability is limited to the total amount you paid us for the Service in the 12 months before the event giving rise to the claim. Liability for intent or gross negligence, and any rights that cannot be limited by law, remain unaffected.

11. Closing your account

• You can close your account at any time by writing to info@qrmenulink.net. Your data is deleted according to the periods in the Privacy Policy.
• We may suspend or close your account for serious or repeated breaches of these Terms, unlawful use or payment fraud. We give notice in advance where possible.

12. Changes to these Terms

We may update these Terms. We notify you of significant changes at least 15 days in advance by email and/or in the panel. Continuing to use the Service after the change means you accept the updated Terms.

13. Governing law and jurisdiction

These Terms are governed by the laws of the Republic of Türkiye. The courts and enforcement offices of Istanbul (Central) have jurisdiction over disputes. Mandatory consumer rights under the law of your country of residence remain unaffected.

14. Contact

Questions: info@qrmenulink.net · Istanbul, Türkiye